Our first toy buying experience started because of an ad in the back of Maxim years ago for positioning aids. I thought they looked really cool, my wife was just slightly weary, but willing to try. We still have and use those aids today, they are fantastic, and the company we bought from was wonderful as well. We continued buying on occasion from that website, but they never quite had the selection, or the wonderful prices, that Eden currently has.
When we first started buying toys, we did most of our shopping at local stores. There was one small shop near us that had a few toys, but mostly lingerie. We then tried a larger shop down the street one time, and we got a Tantus strap-on set from them. That was one of our first high quality toy purchases, but even that shop didn't have a great selection of what we wanted. They just had mostly cheap cheap things.
Then one day I stumbled upon Eden looking for a larger dildo for the strap-on set, and found it here. I purchased it, and went along my way. This was before Eden had points, and I never saw anything about forums or reviews on the site.
I don't know how much later than that, but I found Eden again. At first I found the buyers guides to sex toys, and started reading those. Then one day when I did a search, the points thing poped up. It caught my attention, and searching further, I found the forums, reviews, and my new home.
I love buying from Eden, they have such a wide selection, and a large selection of high quality goods. With the points and the reviewing program, my wife and I have tried glass, wood, steel, dual density silicone, lingerie and so much more. Some things haven't worked out, like steel, but I'm fine with that.
I think part of the problem with people buying or using sex toys is because of the local shops, and how seedy they are. In the shops that I have go into, one of them, call it shop A, came to our attention thru our friends. It seemed like a decent place, and we checked it out. It was in a nice part of town, and blended in nicely. Inside, they had three levels, the main one being lingerie, and it was decent stuff. They also had upstairs the sex toys, which were typically cheaper, and disappointing. Then downstairs was more the bondage items, cages, leather, etc. We bought a few things, but the leather, I noticed was way way overpriced compared to online. Some of it was over double the price.
Another shop we went into lately, shop B, was when we were on vacation, and we just went in to look for something to give my wife's parents as a funny surprise. This was the extreme sketch shop, and it was horrible. The toys were cheaper than cheap, the lingerie non-exsitent, and we were looking for a simple paddle, and they didn't even have that. No wonder people don't want sex toys when its cheap stuff like this.