I'm interested in reviewing, but haven't as of yet. Do I have to activate the review program to review a product? And what will that mean for me, having it activated? Also, I'm kind of unclear about when I could receive the 500 points for a review. It says, "verified purchase only". Does that mean I won't get points for just any review? less

Points are awarded for reviewed items if the product was purchased from EF. You will need to activate the review program in order to participate. Once it's activated you can review any product you own that we have a product page for. Simply add it to your assignment cart via the "grab it" button in the top right-hand corner, then go into the assignment cart and click "write review". less

Thank you, Stormy. That sounds good to me. However, the product I most want to review, the very first order I made with EF, doesn't appear to be shown in my orders list anymore. My other orders are there, but not that one. I still have the email receipt for that order, though. How should I go about this? I would like to be able to get the points, as I did purchase it from EF. less

Hello everyone,

I'm excited to say that I've been seeing some new names in the review admin and would like to welcome you all to EF and the Review Program.

If you have any questions, please (pretty please) don't hesitate to send me an on-site message and I'll be happy to walk you through the in's and out's of writing a review on EF.

Are there any mentors out there willing to step up and offer advice and help as well? If so, please leave a comment below!

Thank you in advance and welcome to the wonderful world of reviewing! less

I'm interested in reviewing, but haven't as of yet. Do I have to activate the review program to review a product? And what will that mean for me, having it activated? Also, I'm kind of unclear about when I could receive the 500 points for a review. It says, "verified purchase only". Does that mean I won't get points for just any review? less

Welcome, we are happy to have new reviewers! Editors are actually just proofreaders; we check for plagiarism, spelling, punctuation and grammar, as well as check facts. The now retired mentor program was where people could learn the ropes, as well as to improve their reviews. Some of the former mentors are still willing to help people. So, no, editors will not help your reviews, but they will send a poorly done one back for a re-write. At that time, they will tell the reviewer what needs to be fixed and perhaps mention some things that might be lacking, though it is not their job to do the later.

As for the items you can review. You may review any item for which Eden has a product page and that you owned and have used, whether a gift or self bought. However, you will only receive points for items that you personally bought from Eden. And after your review is published by an editor, the system automatically checks to see if you will receive points for that review based on your shopping history here. The points will automatically be assigned to you as soon as the review is published. Then you can use those points as a discount for up to a maximum of 15% off your order total (after all other discounts). So, for example, if your order after discounts is $80, you will be able to use a maximum of 1200 points ($12) as a discount regardless of how many points you may have. (If you have less points, you may certainly use all of them.) Then you would have to pay the remaining $68 yourself. I hope that answered a question you might not yet have thought about!

If you have any problems or questions while on this site, you may always contact Stormy in a private message. She is our one stop resource for all things about the site! less

Let me throw my hat in the ring as someone people can come to to ask questions, about anything, including reviews. I don't have the wealth of experience that js250 and other former mentors do, but I am always willing to help! Send me a message, don't be shy, I never get tired of answering questions. If I can't help, I will find you someone who can!

@Stormy, I really hope the mentor program comes back, so many new reviewers have asked me about it and wish they had the opportunity to use it! I don't care what revisions are made, just that people have somewhere to go to get help improving their reviews, or to ask questions. Of course, I believe that's why you started this thread.

It does seem like every review I edit is a new reviewer's first (or maybe second); we really have a lot of new reviewers -- welcome everyone! less

Thanks for posting this!

I am new to reviewing, and was initially enrolled with a mentor, so I was really sad to see that program leave, just as I (and I'm sure many others) was beginning my journey. I'm glad I had such positive feedback from my first reviews, and am glad to see this thread for my questions (anyone else never hear back from support tickets?).

I'm nervous to see all the hesitation with the new changes, and fear that despite putting in tons of work for my reviews, the new system is changing to eliminate reviewers, the points system, and products available for reviewers! So, perhaps it won't be as great as it once was. But, I hope that I will still be able to get new products to review (since I can't really afford to try new things!)

I share a lot of the questions here - like, Can you only review items previously purchased? Are there no longer "assignments" where you can request to review new products? Has that system virtually been eliminated?

I was looking forward to trying products I normally wouldn't purchase, or am unable to afford, so am very sad to see the new changes, and that points only cover 15% of the purchase. less

Welcome! It is unfortunate that the mentor program has stopped. I hear back from support tickets but its starting to seem like I just get responses about an item I bought. The forums are quite helpful though, so feel free to ask questions on it.

To answer your questions: There are still assignments, you can only request a free assignment that has less than 3 written reviews or pending requests on it. You can also do a buy-out, where you get 30% off the item. If you do a buy out, any current sales on the item are void of course, so it is only 30% discount. You can have 6 buy-outs at a time, and only one free assignment every 30 days. You do have to make sure you finish current assignments first of course. It is rather sad that the system sounds like it's changed so much, but there were people abusing it by what I've heard.

I hope you can still try out products, for it's always fun to try new things. You also do write reviews well, so I think you could be very helpful. Good luck! less

Thanks so much for all the feedback!! It is definitely very helpful, especially for a new reviewer I didn't realize these forums existed for a long time, LOL, so I'm glad I finally found them! So glad to be a part of the community.

Thanks for all the info! That is very helpful. I was a bit confused from the pages, so glad to have the clear-up! I'm definitely looking forward to all the assignments and getting involved. I love this site because of all the community - such a fun aspect that sets it apart from the rest!

Thanks for reaching out! less

I am glad I didn't miss anything or make a mistake, thank you! And you are welcome, I didn't want to come off as doing your job, but since you answer this question all the time (or variations of it, even in this same thread), I thought you wouldn't mind a little "relief"; just trying to help! less

Hello everyone,

I'm excited to say that I've been seeing some new names in the review admin and would like to welcome you all to EF and the Review Program.

If you have any questions, please (pretty please) don't hesitate to send me an on-site message and I'll be happy to walk you through the in's and out's of writing a review on EF.

Are there any mentors out there willing to step up and offer advice and help as well? If so, please leave a comment below!

Thank you in advance and welcome to the wonderful world of reviewing! less

I have always been happy to help anyone with questions about the site and programs. I am willing to work with anyone who has questions or those who need a bit of extra help on the review writing, details to include and review styles.

This is my busy time of year at work, but I have settled into a routine that allows more free time for my extra projects (like reviewing, etc.) I will do my DR review by Sunday, by the way...it has been a bit crazy this last couple weeks.

Is the mentor program ever going to come back on the site or is it gone permanently? less

Hello everyone,

I'm excited to say that I've been seeing some new names in the review admin and would like to welcome you all to EF and the Review Program.

If you have any questions, please (pretty please) don't hesitate to send me an on-site message and I'll be happy to walk you through the in's and out's of writing a review on EF.

Are there any mentors out there willing to step up and offer advice and help as well? If so, please leave a comment below!

Thank you in advance and welcome to the wonderful world of reviewing! less

I have a few questions, hoping someone may be able to help!

1. How do you add a toy to your "Favorites" to display on your profile?
2. How long do you have to write a review for a free product? For a buyout product?
3. I love the personal "stores" here, Can anyone open one? How so?
4. I bought a "Buy Out" assignment, but had to cancel the order (I got the wrong flavor item!) Now, it looks like I'm unable to "Grab it" again. Any suggestions?

Thank you for the help!!! less

1. link
2. About three weeks or so for assignments by what I've read, maaaybe four.
3. Not sure what you mean, unless if you mean the Classifieds- which anyone with an account can use if they activate the classifieds service and meet the requirements I think.
4. I dunno sadly, perhaps pm story less