Ladies, gentlemen, peeps – seriously. Flame wars went out in 1997, along with ‘you go girl’ and crowd-surfing. Which is just a nice way of saying that this has gotten a wee bit out of control. This little thread has turned into an arena for some ugly behavior. I am really saddened by the way some of you have attacked each other…and I am also appreciative of those who’ve tried to make peace and inject humor into the fray. Which is why I’m not telling Dad.
Sifting through, I have found just as much inflation as truth. There are unwarranted accusations and valid points alike. There are qualified feelings and there is shameless drama. And for that matter, drama also went out in 1997. Romantic comedy’s the new in; hadn’t y’all heard?
Open invitations to every program have been posted:
link,
link,
link
And while we haven’t posted official guidelines for your reference on the website yet, we have discussed them in detail on the forums. Before anyone makes the assertion that communication is poor, perhaps they should do a simple search for the information and, failing that, just send an email. The contributors who have posted in this thread saying that they are happy with the programs also happen to be the most direct communicators I deal with. That is not a coincidence. Those people send me emails, ask me questions, reply quickly to my answers or requests and in general are very responsive in their relationship with us.
We have many projects to juggle and updated information takes programming – so an immediate change is not possible. Sometimes it takes a few weeks. This is true of new content, new functions, and new products. This is why a Description Review can take a few weeks to go live; once we decide to carry a product, it needs to be set up in our system and made ready for sale before the page is activated. We often have several go live at once. Interpreting these things will only lead you to make false assumptions. Running such a highly-interactive website takes an immense amount of programming. Please keep in mind that some technical aspects are not going to be made clear to you. Unless, of course, we hire you to join our IT team. (We’re full up right now; thanks.)
The various and sundry review programs are selective, not exclusive – there is a difference. We have other threads discussing the why and who of the Description Review Program and the Off-Site Review Program. We’ve done our best to be as clear as possible about these programs, as well as responsive to individual questions and concerns.
Anyone can do Not Assigned Off-Site reviews. Anyone can do Not Assigned On-Site reviews. There is a great deal of flexibility here. We have made it very clear who to contact with questions. Every post we make on specific programs or processes lists a contact email. To make it even easier, we’ve discussed having a quick contact box on the forum page, and that will be developed soon.
To aid in your understanding of how the program breaks down, here is a summary of titles, responsibilities, and contact information:
Victoria (In the pink): Program Manager and Staff Editor
Handles all aspects of the Review Program, including assignments, reviews, Admin messages and functions, Upgrade requests, editing and publishing reviews, Writes copy / terms for the website. Is the first contact for any feedback, concerns, and issues from contributors. Does outreach, adhoc PR and special projects. Loves thrash metal and reading in bed. Is too tall for heels.
Contact at: victoria@edenfantasys. com OR partners@edenfantasys. com
Drew (drewg): Off-Site Review Program recruiter, Marketing and Adhoc PR
Does research and recruiting for the offsite program, reviews off-site review assignment requests, responds to off-site inquiries and technical questions. Does adhoc PR and special projects. Has a secret love of West Side Story and will not drink anything with fizzy bubbles in it.
Contact at: drewg@webmerchantsinc. com
Matthew (TSM): Guides Editor and Staff Writer
Manages the new Guides project. Engages authors, educators and field experts for research pertaining to the Guides. Does adhoc writing for some of our promotions. Occasionally runs contests. Really uptight, but looks fabulous in Armani. Also may very well be the final Cylon.
Contact at: mrdobad@webmerchantsin c.com
The Review Program and its satellite programs are an evolving resource. We learn as we go – and we apply what we learn. We will never be able to make everyone happy but we do think we are fair. No one is ignored, but some people feel that way simply because they are not getting what they want. That’s life. I have strived from my first day to increase the communication with our community and to base my decisions on merit. We are not cold, unreasonable or unapproachable. We all inherited work that needed some refining. I have gotten many wonderful emails from contributors who see these positive changes and feel like they are getting more personal feedback. There are no favorites; there is no faulty ranking or crazypants conspiracy. We allow more freedom and interaction than any other site of this kind, with those variables comes confusion. The infighting and competition is an unfortunate and unforeseen side effect of some of our applications and information being manipulated. You’re all hip, reasonable folks, right? Read up on the info we have available and when reading the forum posts, look between the lines and take it with a grain of salt. And for love of dildos, send a freakin email when you’re concerned!