I'm very sorry if I launched a series of complaints. My outrage was entirely directed at the disrespect shown by a user who I witnessed in real-time flooding the forum with seventeen mindless posts in less than an hour (yes, seventeen new discussion posts/polls from one person in that short of a time frame).
I know the EF staff works hard to make an awesome community and, knowing this, it only increased my anger to see the company's generosity abused. I wasn't complaining about how the staff handles the abuse at all. I realize you have a strict protocol for handling such abuse and that it takes time to do so.
I was simply exhausted after being up all night studying (and using the EF forum for an occasional break). I became overly emotional and vented my annoyance. The final straw that made me snap was when I noticed yet another spammer going at it (who was not quite so prolific as the first one I described, but is one we've seen spamming before). I'm not offering this as an excuse, just an explanation.
Please know that my posts were not meant as a criticism of the EF staff. Far from it. Again, I offer sincere apologies. I regret helping to stir up bad feelings.
Hope you guys are enjoying a restful and joyful Labor Day weekend. We look forward to "seeing" you next week.
(I really do owe you guys those cream cheese brownies I bragged about making now, huh?)
I know the EF staff works hard to make an awesome community and, knowing this, it only increased my anger to see the company's generosity abused. I wasn't complaining about how the staff handles the abuse at all. I realize you have a strict protocol for handling such abuse and that it takes time to do so.
I was simply exhausted after being up all night studying (and using the EF forum for an occasional break). I became overly emotional and vented my annoyance. The final straw that made me snap was when I noticed yet another spammer going at it (who was not quite so prolific as the first one I described, but is one we've seen spamming before). I'm not offering this as an excuse, just an explanation.
Please know that my posts were not meant as a criticism of the EF staff. Far from it. Again, I offer sincere apologies. I regret helping to stir up bad feelings.
Hope you guys are enjoying a restful and joyful Labor Day weekend. We look forward to "seeing" you next week.
(I really do owe you guys those cream cheese brownies I bragged about making now, huh?)