Has anyone ever had to actually cash in on one of the warranties that were provided by the company that made your products? If so, how did that experience work for you? Did you have any issues with them? What company was it?
Warranties-Have you ever had to use one?
02/21/2012
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Quote:
So, I actually know that toys have warranties, but I don't buy anything expensive enough to warrant the hassle of a replacement/return.
Originally posted by
MamaDivine
Has anyone ever had to actually cash in on one of the warranties that were provided by the company that made your products? If so, how did that experience work for you? Did you have any issues with them? What company was it?
02/21/2012
I made a claim with Lelo for my Nea. They were a bit slower than I would have liked but did finally come through with the claim. They also kept asking if I had tried XYZ where XYZ was something blatantly obvious that I told them I tried already. They have to cover their bases so I get it.
I'm currently in process of warranty claims on a Crave Duet and Form 4. I get a lot of defective things I guess.
Anything else I've had issues with I've just returned to Eden for replacement.
I'm currently in process of warranty claims on a Crave Duet and Form 4. I get a lot of defective things I guess.
Anything else I've had issues with I've just returned to Eden for replacement.
02/21/2012
I had to use mine for my Lelo Ina. It went well, the process was easy and quick... except for the shipping, because it came from overseas directly from their factory.
I've had to use Eden's replacement guarantee as well, and that's always a piece of cake.
I've had to use Eden's replacement guarantee as well, and that's always a piece of cake.
02/21/2012
Quote:
Haven't had to use a warranty yet...
Originally posted by
MamaDivine
Has anyone ever had to actually cash in on one of the warranties that were provided by the company that made your products? If so, how did that experience work for you? Did you have any issues with them? What company was it?
02/21/2012
Woud have used the warranty on two different products but it would have been more of a hassle than it was worth.
02/21/2012
Quote:
i havent used one didnt know they had them for toys
Originally posted by
MamaDivine
Has anyone ever had to actually cash in on one of the warranties that were provided by the company that made your products? If so, how did that experience work for you? Did you have any issues with them? What company was it?
02/21/2012
No, buts it's nice to know that some have them!
02/22/2012
No, but I need to for one toy (and I've been avoiding it).
02/22/2012
Never had to use one.
02/22/2012
Quote:
I've never had to use a warranty.
Originally posted by
MamaDivine
Has anyone ever had to actually cash in on one of the warranties that were provided by the company that made your products? If so, how did that experience work for you? Did you have any issues with them? What company was it?
02/22/2012
Nope, not yet anyway. *knock on wood*
02/22/2012
nope never used one.
02/22/2012
I haven't had to do a warranty with a company, but I've had to replace a broken item within the few months from EF.
02/22/2012
Not yet.
02/22/2012
My very first Fun Factory toy (bought from an other site a long time ago) was flawed and the plastic guards around the battery compartment broke off and I couldn't close the toy. It was returned, (well wrapped, of course] and they sent me a new one with which I have never had a problem.
02/22/2012
Mostly having to return things to Eden, and all of those have gone well.
02/22/2012
I had to return my G4 Tiger to the company I bought it through in Shenzhen. I had to try a bunch of things first, then send it to them to test out. It was a manufactures thingie so they replaced my Tiger with no hassels.
02/22/2012
never have yet.
02/23/2012
I probably should have because my Extreme high intensity bullet pack whatever stopped working before I actually got to use it, but I got it free as part of promotion and I felt too lame...
02/23/2012
Quote:
I am the same way, or have been anyways......until recently when some of these more expensive ones caught my eye lol
Originally posted by
ViVix
So, I actually know that toys have warranties, but I don't buy anything expensive enough to warrant the hassle of a replacement/return.
03/02/2012
Quote:
Im actually returning two of my items to EF this week. My heart massagers started leaking after only a month, and its got this weird opaque look to it instead of the clear liquid. bad batch? But, they were super nice about sending me the prepaid shipping label!
Originally posted by
Jul!a
Mostly having to return things to Eden, and all of those have gone well.
03/02/2012
Nope, not yet.
03/02/2012
Luckily haven't had to worry about that before.
03/18/2012
Quote:
I have never used one.
Originally posted by
MamaDivine
Has anyone ever had to actually cash in on one of the warranties that were provided by the company that made your products? If so, how did that experience work for you? Did you have any issues with them? What company was it?
03/18/2012
Not yet
03/23/2012
Total posts: 26
Unique posters: 24