In many retail environments, the information just needs to be phrased in a way less alarming than a "warning" in order to meet expectations. So instead of holding up the jelly toy and warning about porosity, bacteria, phthalates, and the need for a condom, you'd hold up the glass and silicone toys, and explain that they can be sterilized and are free of chemicals. Let the customers come to their own conclusions regarding the toys without those safety features.

I also assume that jelly toys are often purchased for short-term use in many situations. If you're going to throw it away in the morning, or at the end of the weekend or vacation, then cost outweighs the possibility of a thorough cleaning.

Of course I wouldn't go around telling people in a way that would make them scared. There is enough stigma around sex toys. Especially considering those who are buying the jelly toys are often the first time buyers. They didn't want anything said about them. Like I wouldn't have been able to say that silicone toys were sterilizable, only that one toy was sterilizable at a time. Like if they were looking at the pure wand I would be able to say, "oh the pure wand can be sterilized too!" but not "stainless steel can be sterilized" because it would lead them to not buy the jelly toys. I just didn't like the way I would have to sell. I work in retail and my biggest concern is making sure the customer is happy and informed. I wouldn't have been able to fully do that at the place that offered me the job.

Don't most places that sell sex toys have a no-return policy? Make sense, considering the nature of the product. I wouldn't want to buy something that someone else might have used, then returned.

Yikes, no, I disagree with that policy. A good retailer needs to be willing to educate the customer fully, and if educated customers steer clear of the junk, then stock less junk. Of course, in my own retail experience, that just made customers whine about the lack of available junk, so maybe I'm wrong. Walmart isn't the biggest retailer in the country because people prefer quality, that's for sure.

Castle is what we have where I live. I have had good experiences there. The sales reps at the stores I frequent are very knowledgeable and really love to talk to someone who knows and appreciates the higher end materials. They stock the new Vanity by JOPEN line, as well as the LELO line and have a good selection of glass toys too. I wish they would carry the NJoy line and have a better selection of BDSM items. Gotta love the 20% military discount they offer too. Sometimes that discount will get me pretty close to Eden's prices. Mostly though, I go to Castle to look and feel something I am eyeing on Eden, then come back to Eden and purchase. I was born and raised in Missouri. I am a Show Me kinda girl, and I need to see and touch before I buy!

Some of the people that go into Castle are creepy looking, but so are some of the people that frequent the grocery store by my house that doesn't stop me from going in.

I would love to get a job at Castle! Too bad they aren't hiring the hours I am looking for. I'd be all over it!