#AskEden - The free item didn't have packaging?

Contributor: Quinn Quinn
Related to: 
Mine didn't come in any packaging at all. It was just simply in the box when I received my order. I'm not sure what to do with it because I don't feel comfortable using it, and because it was a free item and now discontinued, I can't even exchange it for a different one. Opinions?
05/31/2012
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Contributor: Beck Beck
Quote:
Originally posted by Quinn
Mine didn't come in any packaging at all. It was just simply in the box when I received my order. I'm not sure what to do with it because I don't feel comfortable using it, and because it was a free item and now discontinued, I can't ... more
Mine only came in a bubble wrap sleeve. Maybe yours just got lost in the paper? EF would never send out a used toy, but if you feel uncomfortable using the toy. Don't. If it will make you feel better about using it you can clean it with Alcohol. Plastic is non porous, so you just have to clean it properly and you'll be fine.
05/31/2012
Contributor: bh253 bh253
EF doesn't send out used toys, so if you don't feel comfortable using it, just sanitize it. I can promise you its brand new. Some of them don't have much by way of packaging.
05/31/2012
Contributor: Quinn Quinn
Thank you, ladies. I did submit a support ticket, and they assured me it would be fine. They explained that sometimes that is how they receive the products from the manufacturers.
06/16/2012