Hello there, fellow mentors! I was reading a recent post about dropping an unresponsive student and I noticed there was a difference in opinion about how long to wait to hear from a student before doing so. I do not mind a class taking weeks, or even over a month to reach completion if the student is busy or has a schedule that conflicts with mine. However, I like to hear from students semi-regularly in that time (usually once a week). I take the onus on myself to contact students weekly or even more often than that if the students are responsive and seem to like corresponding. Some students are not very communicative, or may suddenly drop off of the face of the earth it seems! If I do not hear from my student after two or three weeks, I become a bit frustrated.
My question is a two-parter:
How long should you wait for an unresponsive student to reply to private messages before canceling their class or failing them? Additionally, should etiquette vary from mentor to mentor? There are no clear guidelines that I know of for this, so I'm not entirely sure. For me, not hearing from a student for two or three weeks is a long time, but others may not agree.
My question is a two-parter:
How long should you wait for an unresponsive student to reply to private messages before canceling their class or failing them? Additionally, should etiquette vary from mentor to mentor? There are no clear guidelines that I know of for this, so I'm not entirely sure. For me, not hearing from a student for two or three weeks is a long time, but others may not agree.