The New Intimacy

AWOL Students

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Contributor: charmedtomeetyou charmedtomeetyou
(Review Program Mentor)
How often do you check in with the students who haven't answered you in a while or never submitted a review?

I contacted my AWOL people two or three times, a couple of weeks apart to let them know that I'm here when they're ready and that if they need anything to feel free to message me.

If they don't answer....and they don't have time for Eden right now, that's cool with me...and I don't want to keep bugging them....but I don't want them to feel like I've forgotten about them either.

How do you walk that line?
12/27/2012
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Contributor: - Kira - - Kira -
I usually message if it's been a few weeks, then again a month or so later. If it's been, like, three months with no word I'll cancel the class. I try to give a long period of time because I know stuff comes up, but months later I'm calling it.
12/27/2012
Contributor: charmedtomeetyou charmedtomeetyou
(Review Program Mentor)
I'm still trying to decide how I feel about it. It doesn't hurt me to have them sit there, but it is sort of upsetting to the OCD side of me that likes a tidy screen
12/27/2012
Contributor: PropertyOfPotter PropertyOfPotter
Every couple of weeks I'll send a message or write on their wall. I want for them to know that I'm still interested in helping them and am available as needed. I like to check in. I'm also very OCD about it being tidy. I try not to cancel class, but if I've accepted someone and have only had one message from them at the very beginning and it's been months since then, I'll consider or will cancel the class.
12/27/2012
Contributor: Zandrock Zandrock
I would think a reminder every 2-3 weeks wouldnt be bad, and to call it quits after 2 months is reasonable.
12/27/2012
Contributor: charmedtomeetyou charmedtomeetyou
(Review Program Mentor)
Thanks guys! It's nice to hear what other people do so I can make an informed choice!
12/27/2012
Contributor: AHubbyof2SexualMinds AHubbyof2SexualMinds
I'm having a similar problem. I have someone who joined my class, but didn't activate their messaging service and I can't contact him. They've made no effort to contact me either, I don't know if I should drop them as a student or not.
12/27/2012
Contributor: indiglo indiglo
I usually contact a non-active student monthly. I had one that I hadn't contacted in several months (it had been about 5 months). It's all up to you really.
12/27/2012
Contributor: charmedtomeetyou charmedtomeetyou
(Review Program Mentor)
Thanks! I appreciate the different viewpoints!
01/02/2013
Contributor: Mwar Mwar
Maybe I'm a d*ck then. I understand things come up, but if I'm just messaged about it, I don't care if someone is gone for a while. It doesn't take much to message "Sorry, some things have come up, I'll get back to you."

If a student has never responded and doesn't even have a review out, I cancel in 3 weeks. Those with a review in I'll give about 2 months.
01/09/2013
Contributor: *Camoprincess* *Camoprincess*
I have a few that seemed very interested said they ordered some stuff but now I don't hear from. I have no problem leaving them sit there "in class" not everyone has all the time int he world to be on Eden.
01/09/2013
Contributor: charmedtomeetyou charmedtomeetyou
(Review Program Mentor)
I go either way...on one hand I agree with you, it's not like Eden is the main focus of someones life.....but on the other hand, how long does it take to send a quick message saying you won't be around for awhile....
01/09/2013
Contributor: Kayla Kayla
Quote:
Originally posted by charmedtomeetyou
I'm still trying to decide how I feel about it. It doesn't hurt me to have them sit there, but it is sort of upsetting to the OCD side of me that likes a tidy screen
The OCD part of me likes things tidy too. I haven't having a huge list of inactive students. I usually message them, give it two weeks, message people again, and after another two weeks, if they still haven't responded, I end their class. A full month to pop in for five seconds and say "Sorry! Been busy!" seems totally reasonable to me.
01/09/2013
Contributor: wrecklesswords wrecklesswords
As a student, I honestly would feel bad to leave my mentor hanging. I'm leaning on them just as much as they are leaning on me. They want to make sure that they have guided me right, and if I don't respond to them, then I think it's rude.

Things to come up, totally. It happens to every one of us at different points in our lives.

One day I'd like to be a mentor on this site and I'd like to think that if I didn't have any replies from a student after three months, I'd cut them.

Can you make it clear your own guidelines for contact when setting up class with a new student?
01/09/2013
Contributor: Ansley Ansley
Quote:
Originally posted by wrecklesswords
As a student, I honestly would feel bad to leave my mentor hanging. I'm leaning on them just as much as they are leaning on me. They want to make sure that they have guided me right, and if I don't respond to them, then I think it's ... more
Can you make it clear your own guidelines for contact when setting up class with a new student?

Absolutely! All we ask from our mentors is that they are willing to help people get situated within the site and teach them the ropes if they have questions (or if a mentor sees cheeky behavior) and to teach them how to write reviews.

How you do that is entirely up to you.
01/09/2013
Contributor: charmedtomeetyou charmedtomeetyou
(Review Program Mentor)
and if I haven't set something up from the beginning with a particular student? I will make a point in the future to set out some rules, and ask that they at least keep me posted as to what their plans are, needing time off, become busy, etc.

To the students that are already AWOL....I'm just not sure. It doesn't hurt me to have them sitting there...and they might one day return. But at the same time, I feel like I'm bothering them sending out multiple messages that aren't being answered, and that's not how the relationship should be, in my opinion.

Thanks for chiming in Stormy, it's nice to hear it from you that it's ok to set some ground rules!
01/09/2013
Contributor: gorgeous gorgeous
Im not a mentor, but I am a student. I went a few weeks and didnt log in eden due to my busy life. I felt bad for leaving my mentor without her knowing anything, but I dont know how people would go a few months without talking.
01/09/2013
Contributor: Ansley Ansley
Quote:
Originally posted by charmedtomeetyou
and if I haven't set something up from the beginning with a particular student? I will make a point in the future to set out some rules, and ask that they at least keep me posted as to what their plans are, needing time off, become busy, etc. ... more
You're welcome! If you need to know when a student last logged in, I can tell you. If, that is, it will help you make your decision on whether to keep them or cancel the class.
01/09/2013
Contributor: Sammi Sammi
Quote:
Originally posted by charmedtomeetyou
How often do you check in with the students who haven't answered you in a while or never submitted a review?

I contacted my AWOL people two or three times, a couple of weeks apart to let them know that I'm here when they're ready ... more
Contacting them a few times over a few weeks is a great idea - sometimes things come up and a student won't be able to get back to you right away.
01/09/2013
Contributor: Pia Jouet Pia Jouet
I'm still a student with kendra30752. I will say, a few weeks lapsed over the holidays from my request for a mentor to beginning my class partially because of my busy holiday schedule (family, work, etc.), but mostly because I was clueless about how to go about grabbing product, doing reviews, what to review, where to find things. The site is not always intuitive. Now, I'm learning and participating more, so I visit more often. I say give a student a few weeks then send a message. Give them a few weeks after that. They can always request you or another mentor again when they are really ready to begin class.
01/20/2013