Okay. We have ALWAYS had 3 weeks to review a product. Here is my issue.
It is giving me 3 weeks from the date of accepting the review, and telling me, in the email, I have 3 weeks to review and that it also gave me a week for shipping.
This means it should bug me a month later. I would be fine with that.
In fact, I was fine with it before shipping changed. But Smartpost takes 7-10 days to get to me EVERY time. Not to mention it should go by the date of shipping, not the date of acceptance anyways, since its not possible to receive it the same day you accept it. So basically by the time I get this email I have had the toy for 11-14 days, assuming it emails me correctly. Most recently, I have been getting emails a few days early. For example the toy it is asking about shipped on the 10th. 3 weeks, or 21 days from that would be the 31st.. not today. If it's going by the accept date, it needs to go from the shipping date instead.
I understand wanting a fast turnaround time, but you slowed the shipping method, and I know I sure as heck am not getting 3 weeks to review ANYTHING due to that. I get 2 at the most before the system bugs me.
I dearly wish I was one of the lucky few who still got their stuff in 2-3 days with smartpost. But I am not. It is very slow and unpredictable for me.
So, can you please.. please.. please adjust your system? It's not doing what it says it is (3wk for review 1wk for ship) and its really annoying when I know one week of that was wasted waiting for the toy.
I'm really sorry if this comes off as bitchy, I have a horrible cold and have had a very weird past few days.
It is giving me 3 weeks from the date of accepting the review, and telling me, in the email, I have 3 weeks to review and that it also gave me a week for shipping.
This means it should bug me a month later. I would be fine with that.
In fact, I was fine with it before shipping changed. But Smartpost takes 7-10 days to get to me EVERY time. Not to mention it should go by the date of shipping, not the date of acceptance anyways, since its not possible to receive it the same day you accept it. So basically by the time I get this email I have had the toy for 11-14 days, assuming it emails me correctly. Most recently, I have been getting emails a few days early. For example the toy it is asking about shipped on the 10th. 3 weeks, or 21 days from that would be the 31st.. not today. If it's going by the accept date, it needs to go from the shipping date instead.
I understand wanting a fast turnaround time, but you slowed the shipping method, and I know I sure as heck am not getting 3 weeks to review ANYTHING due to that. I get 2 at the most before the system bugs me.
I dearly wish I was one of the lucky few who still got their stuff in 2-3 days with smartpost. But I am not. It is very slow and unpredictable for me.
So, can you please.. please.. please adjust your system? It's not doing what it says it is (3wk for review 1wk for ship) and its really annoying when I know one week of that was wasted waiting for the toy.
I'm really sorry if this comes off as bitchy, I have a horrible cold and have had a very weird past few days.