Writing the Dreaded Negative Description

Contributor: Alan & Michele Alan & Michele
Well, it's finally happened to us. We've got a Description assignment due and are trying to figure out how to handle writing about a kit that was less than satisfactory. The concept and general idea of the product is excellent. But the materials and functioning are... well to be blunt, it's fairly crappy. One of the items was actually D.O.A. out of the box (its "permanent" storage box...which won't stay shut), and another is leaving a glittery substance all over our hands.

However, the manufacturer is fairly well respected, so I'm wondering if we should pull back and just hint at its inadequacies? Being a Description Review, I figure we should be very objective during the describing of how it's all *supposed* to work out for the user, but then add the bad stuff in our personal experiences section (we try to avoid first-person comments in the main body). But the question is... how low do we go? Blunt, or candy-coated?
08/12/2009
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Contributor: Victoria Victoria
Quote:
Originally posted by Alan & Michele
Well, it's finally happened to us. We've got a Description assignment due and are trying to figure out how to handle writing about a kit that was less than satisfactory. The concept and general idea of the product is excellent. But the ... more
Just be honest. No candy-coating needed. That's why the Experience and Personal Comments sections are there. Use them. All we ask for are details. We take reviews very seriously, and they absolutely influence our decision on whether or not to carry a product. The guidelines say all of this - it is a disservice to everyone when a review is unnecessarily negative or unrealistically positive. Both are wrong. Just tell the truth. Thoroughly.
08/12/2009
Contributor: Alan & Michele Alan & Michele
We will definitely do that then. We do understand that it's our job to report anything negative, and we always stay honest in our reviews. But we were just hesitant to be *too* aggressive in our opinions in case we happened to have gotten the one "dud" of the lot. We'll put together something that will definitely let you know what's going on though.
08/12/2009
Contributor: Carrie Ann Carrie Ann
I can't think of all that many negative descriptive reviews that I've read personally, but I know for sure that both Backseat Boohoo and I did VERY negative reviews of a straitjacket once. Maybe check those out for tips on being negative without being icky about it?
08/12/2009
Contributor: Backseat Boohoo Backseat Boohoo
Quote:
Originally posted by Carrie Ann
I can't think of all that many negative descriptive reviews that I've read personally, but I know for sure that both Backseat Boohoo and I did VERY negative reviews of a straitjacket once. Maybe check those out for tips on being negative ... more
God, that straitjacket. It was garbage.

If there's nothing redeeming about a product, just say so. There's a difference between a product not working for YOU a product just plain old not working.
08/12/2009
Contributor: Alan & Michele Alan & Michele
Good lord! I just got done reading the straitjacket review, and all I have to say is I'm sure glad I didn't get one of those! You did a great job at presenting it for what it was though, and it did give me some ideas.
Thanks, ladies
08/12/2009
Contributor: Red Red
I just wanted to pipe in and say that I once had a descriptive review item that was DOA, and when I emailed Rufina asking what I should do, she sent me another, just like that. Sure made it easier to describe the vibrations and such
08/13/2009