I know what you're talking about, I don't see it real often but it is annoying when people correct reviewers via comments. If you wanna put in a helpful suggestion, i'd say use the message system to keep the comment section clean. I think the comment section should be used to either
- add something about the toy
- add a helpful comment (like "btw, this is great as a massage oil to")
- ask a question so the reviewer can answer
- or leave a "thank you/nice review" message to the reviewer because everyone likes feeling appreciated lol. less

Well, not entirely useless. It does increase post count
Some people like getting thanked, it makes them feel good and feel like they're appreciated. And it does make the site feel a little bit more..."neighbory" which it seems like that's what edenfantasy wants so it sets them apart from the regular 'smut' sex toy sites. less

This is probably the wrong post for me to say this but, what the hell.

Only thing I find very annoying is the politics. I haven't been here long, and so far, I hope I haven't made any enemies or rivals, but I see it occasionally when someone votes negative on someone's review ( I saw one that had like 99% positive and 1 negative, and the no comment from the negative). Those are the things I would like to see gone.

Rude comments are also an annoyance, I think that people should think and write their comments more elegantly. Who am I to tell someone how to write? (I can hear someone shouting that at the top of their lungs already) Well I am nobody, I am a nobody with an opinion, and I take peoples feelings into account. Someone took the time to review a product, so that is worth something, just as it is when someone takes the time to read a review. less

This is probably the wrong post for me to say this but, what the hell.

Only thing I find very annoying is the politics. I haven't been here long, and so far, I hope I haven't made any enemies or rivals, but I see it occasionally when someone votes negative on someone's review ( I saw one that had like 99% positive and 1 negative, and the no comment from the negative). Those are the things I would like to see gone.

Rude comments are also an annoyance, I think that people should think and write their comments more elegantly. Who am I to tell someone how to write? (I can hear someone shouting that at the top of their lungs already) Well I am nobody, I am a nobody with an opinion, and I take peoples feelings into account. Someone took the time to review a product, so that is worth something, just as it is when someone takes the time to read a review. less

I have been thinking about something ever since I first coming to the site as a customer and thought I would throw it out there and get some input on it. When I am looking at something that I am interested in purchasing, I scroll down to the 'comment' section to see what others have to say about the toy and low and behold, there are a list of comments about the reviewer's review writing abilities and not many about the toy itself. If I am interested in a toy and go down to that section, I like seeing questions and comments about the toy that were not included in the review.

Shouldn't the positive suggestions and long, drawn out discussions referring to a reviewer's writing skills be addressed through the messaging system rather than be brought out on the product page? I do think that it would make the site more professional.

I really do appreciate suggestions on how to improve my reviewing skills because I am not perfect and I don't profess to be, but I don't think the product page is the place to do it. What do you all think? less

I have seen some rude comments made on the product page about the reviews, but it's rare (I've only seen two and I've searched practically the entire site), so I do not feel that it's something that needs to be drawn attention to. Also, the people who have made these comments have practically written reviews themselves within the comment section, so even though it's rude, I do not think that it's such a big deal.

As for the comments on reviews, I agree that sometimes it might be better to write those as messages, even though I never do, because isn't that the entire point of the comment section? To ask questions, write tips, compliment, help? I thought that this is why our rating goes up because of commenting, because it's assumed that we're doing one of those things when we comment to be an asset to the community.

I think that what should be more worried about is people either answering questions for the reviewer, outright disagreeing with them on their review and making a scene, or being rude to one another. That's what is unacceptable, not writing helpful things.

Also, even if a customer sees these comments, I do not think that it's anything to worry about. Honestly, if I was a customer, I would not even read the comments. Actually, I don't. When I'm looking to buy something on Edenfantasys, I read the reviews and ignore the comments, because the comments are not what are going to help me in my decision (which is why I always stress that people edit their reviews to add things that people may have brought up in the comment section). Maybe other people do not do this, but why would it sway their opinion?

I also agree with Adriana though in that thanking someone for a review via the comments on the product page is a bit unnecessary. I feel that that should be done on the review itself, not on the product page. I thought that the comments section on the product page was for writing comments about the product itself. Maybe I am incorrect, but I thought that it was what every other company had: a comment section where you write about the product, and give it a star/number rating. Writing "thank yous" there seems a little unnecessary, as that is something not helpful to customers. less

Hey I am all for people who do not want "Thank you comments". I'll write down your name and make sure I do not thank you or make any "Nice review" on your reviews. They do add up to your points, but if you do not want them then that is fine

I guess I'll just vote. I think it is more silly to complain when someone takes the time to write you a "Nice Review", than it is silly for people to leave those comments.

You can not please everyone, there is always someone out there with the exact opposite view as you and you can do nothing to change it (or even explain your side)

If someone wants to say "Nice Review" on my reviews, feel free to. Unless there is a new rule stating otherwise, feel free to on my reviews, I will not complain. less

That's quite alright! Writing thank yous is always nice, I never thought otherwise. (Not sure if other people misread or skimmed over and thought that that's what I meant.) You are able to write comments on the product page, of course! But I'm still contemplating what the content should be of those comments, because like I said, I thought that it was to comment on the product after having it or owning it, basically saying, "Wow, I loved this dildo, the texture is perfect, it's a good size, and my partner and I had a great time with it!" Or, "This set is so adorable, I love surprising my partner with it sometimes for special nights, it makes him wild." less

I don't believe thanking someone for taking the time to write a review is at all useless. Nor do I think that politely offered suggestions for improvement or questions about things not mentioned in a review are a bad idea either. To my knowledge, all comments on a review appear under the review itself and not on the product page.

Eden has a long tradition of making comments and offering suggestions from one contributor to another as a way of helping each other improve our reviews. If someone can find a way in which our reviews can be improved, why wouldn't we want those suggestions and the chance to improve? Not only that but all comments benefit the reviewer in their ranking, so even if a comment is a criticism, the reviewer improves their score.

I believe 99% of comments and suggestions are offered in good faith and should be taken as if offered in a positive fashion. Text is a hard medium to communicate in and what can appear rude is often simply a miss-communicated or misinterpreted thought with no intended rudeness at all. True rudeness is dealt with by Eden staff and so honestly, the majority of people do not actually set out to be rude. They do know better, so we should all give each other the benefit of the doubt. It makes things far more pleasant for us all. less