The New Intimacy

Video Review question

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Contributor: Lilith Bealove Lilith Bealove
Related to: 
Mini pearlessence
So I got approved to do a video review for this toy, I recorded, edited, uploaded, and sent Carrie Ann an email letting her know it's up. But when I click on it to make sure it uploaded right it comes up with an add for a free vibe with any order! Did I not do it right, or does it have to approved first? Cause when I view it on the "preview" tab it did fine!

Thanks a ton in advance!
05/01/2012
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Contributor: ToyTimeTim ToyTimeTim
Quote:
Originally posted by Lilith Bealove
So I got approved to do a video review for this toy, I recorded, edited, uploaded, and sent Carrie Ann an email letting her know it's up. But when I click on it to make sure it uploaded right it comes up with an add for a free vibe with any ... more
Sounds like a job for JR, send him a message or submit a support ticket. Strange! It shows your vid at first.
05/01/2012
Contributor: Lilith Bealove Lilith Bealove
Quote:
Originally posted by ToyTimeTim
Sounds like a job for JR, send him a message or submit a support ticket. Strange! It shows your vid at first.
I know. That's why I'm freaking! Lol.
05/01/2012
Contributor: AskEden AskEden
Quote:
Originally posted by Lilith Bealove
So I got approved to do a video review for this toy, I recorded, edited, uploaded, and sent Carrie Ann an email letting her know it's up. But when I click on it to make sure it uploaded right it comes up with an add for a free vibe with any ... more
Hello,

They're working on EdenTube right now, so there might be a few bumps and glitches - nothing to worry about right now.

If issues show up later, please let JR know via on-site message (like you did already).

#AskEden
05/01/2012
Contributor: Carrie Ann Carrie Ann
Hey guys! Don't panic. We are doing some back end work so glitches may be possible the next couple days. I am looking into this specific glitch and am confident it'll be resolved soon!

It is late in the day for our tech guys, however, so try to be patient. It may be tomorrow before they can determine how to correct it.

In the meantime, clicking the link in the box on the right on the product page will take you to EdenTube, where it is playing properly.
05/01/2012
Contributor: Carrie Ann Carrie Ann
Just as a heads up, our programmers talked with me this morning and it should be fixed for you now!

Again, though, we'll be doing some work on Eden Tube -- we're making a HUGE change that will save y'all some time. So glitches are possible in the next days and weeks. Just keep reporting them and we'll keep checking them out for you!
05/02/2012
Contributor: Lilith Bealove Lilith Bealove
Quote:
Originally posted by Carrie Ann
Just as a heads up, our programmers talked with me this morning and it should be fixed for you now!

Again, though, we'll be doing some work on Eden Tube -- we're making a HUGE change that will save y'all some time. So glitches ... more
Ok. Thanks for the heads up.
05/02/2012