#AskEden - What to do when a free assignment doesn't ever arrive?

Contributor: eri86 eri86
According to my tracking number, my free assignment, and the other item I purchased that was shipped with it, were delivered to my place on Saturday, June 01.

Last time I checked the tracking number, the estimated arrival date was Tuesday, June 04.

I never saw a box on my doorstep, nor did my roommates bring any packages in that were addressed to me like they have in the past.

I double checked my shipping information on my EF receipt. It was all correct.

I'm going to have to contact the post office. But on that off chance that they did deliver to the wrong house, or worse, someone stole my package off my front porch (they'll get an interesting surprise), how should I deal with that in regards to the free review assignment I was approved for?
06/03/2013
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Contributor: Kindred Kindred
Quote:
Originally posted by eri86
According to my tracking number, my free assignment, and the other item I purchased that was shipped with it, were delivered to my place on Saturday, June 01.

Last time I checked the tracking number, the estimated arrival date was Tuesday, ... more
With UPS Sure Post, UPS delivers the package to your local post office which then delivers it to you. Usually the tracking email will also say something to the effect of please allow 1-2 additional days for the post office to deliver. Is it possible this is what happened in your case?

If not, I would contact customer support. They can start by trying to track down the package. You may also want to contact Stormy and inform her of the situation. She can cancel or reassign the item as appropriate.
06/03/2013
Contributor: Ansley Ansley
Quote:
Originally posted by Kindred
With UPS Sure Post, UPS delivers the package to your local post office which then delivers it to you. Usually the tracking email will also say something to the effect of please allow 1-2 additional days for the post office to deliver. Is it ... more
All correct, thank you Kindred!
06/03/2013
Contributor: Heartthrob Heartthrob
Quote:
Originally posted by eri86
According to my tracking number, my free assignment, and the other item I purchased that was shipped with it, were delivered to my place on Saturday, June 01.

Last time I checked the tracking number, the estimated arrival date was Tuesday, ... more
First, contact the admin.
06/03/2013
Contributor: eri86 eri86
Quote:
Originally posted by eri86
According to my tracking number, my free assignment, and the other item I purchased that was shipped with it, were delivered to my place on Saturday, June 01.

Last time I checked the tracking number, the estimated arrival date was Tuesday, ... more
Here is a screen shot of the tracking information, with any personal indicators removed.

And if I'm reading it correctly, UPS delivered it to USPS who then supposedly delivered it to me...

Delivered? Delivered where exactly?
06/03/2013
Contributor: eri86 eri86
Quote:
Originally posted by eri86
Here is a screen shot of the tracking information, with any personal indicators removed.

And if I'm reading it correctly, UPS delivered it to USPS who then supposedly delivered it to me...

... more
Never mind. Turns out this package was small enough to fit in the mailbox. Yippee!
06/03/2013
Contributor: *Camoprincess* *Camoprincess*
Quote:
Originally posted by eri86
Never mind. Turns out this package was small enough to fit in the mailbox. Yippee!
Glad that "lost" package was found
06/03/2013
Contributor: Melan!e Melan!e
I was hoping to find some answers here... My package is lost. I'm in Canada and says that it's been delivered by my post office. My package is definitely not small enough to fit in my mailbox either.
06/07/2013