The New Intimacy

so mad stupid checkout

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Contributor: Secret Pleasure Secret Pleasure
so i juts have to rant cause i had items in my cart ready to checkout before the 25% discount ended. I went to pay coverted all my points to a gift card and as I was paying and clickcing submit it changed the prices back to normal price thats some b.s.
02/12/2012
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Contributor: indiglo indiglo
This sounds like a message best sent to a customer service rep via a support ticket. You'll find it under your "Account", and then "Support Tickets".
02/12/2012
Contributor: Ghost Ghost
This site is run on EST, so if you're on the west coast trying to buy something on sale around 9pm.. well.. you're out of luck.
02/12/2012
Contributor: acessorie acessorie
I would still submit a support ticket and see if they will honor it because you were checking out.
02/12/2012
Contributor: Secret Pleasure Secret Pleasure
yes i am on the west coast and i might do that and see what they say
02/12/2012
Contributor: Kitt Katt Kitt Katt
Ouch. I know how you feel. I had a similar situation when I was trying to order Jaguar cuffs. I was trying to to add to my order to qualify for free shipping when the Jaguar sale expired. I didn't realize the sale was ending so I was bummed, but they went on sale again a couple weeks later so I jumped on them.
02/12/2012
Contributor: lilly555 lilly555
Quote:
Originally posted by Secret Pleasure
so i juts have to rant cause i had items in my cart ready to checkout before the 25% discount ended. I went to pay coverted all my points to a gift card and as I was paying and clickcing submit it changed the prices back to normal price thats some ... more
That happend to me yesterday when the LOVE coupons ran out . I learned my lesson and hurried to make a purchase with todays discount because I didn't want to risk the west coast timing.
02/12/2012
Contributor: SparklyGlitter SparklyGlitter
So glad to find out now that my west coast time could cost me, really need to keep this in mind. So sorry this happened to you
02/12/2012
Contributor: GONE! GONE!
Aww man how annoying!
02/12/2012
Contributor: Allstars316 Allstars316
Oh that isn't good. Sorry it happened to you. My first purchase I had no idea what I was doing. I forgot gifts cards and the 15% discount. I was able to cancel it and fix it the right way.
02/12/2012
Contributor: SMichelle SMichelle
I can see how that would be really annoying.

I agree that you should submit a help ticket.
02/12/2012
Contributor: Ryuson Ryuson
(Review Program Mentor)
Because of the clubs and parties, I automatically convert to 'Eden time' when I'm on here. Sorry about you losing your sale, though.
02/12/2012
Contributor: Tagmstr Tagmstr
That sucks I know the feeling!
02/12/2012