The New Intimacy

Moving Forward from the security breach

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Contributor: Dragon Dragon
Dragon
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Dragon
So... Eden had a major security breach. It was an accident, and it was of a short duration. It's left me with questions about other procedures that Eden uses that are still unresolved. (I once was an auditor. I know this stuff.) My sense of trust is somewhat fragile, and I feel the community is really upset right now.

What are the thoughts of the reviewers of what you want to do at the moment?
11/20/2008
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Contributor: Adriana Ravenlust Adriana Ravenlust
Quote:
Originally posted by Dragon
So... Eden had a major security breach. It was an accident, and it was of a short duration. It's left me with questions about other procedures that Eden uses that are still unresolved. (I once was an auditor. I know this stuff.) My sense of ... more
I think I touched on this in my post to the official problem. I want to see EF working on this. I want more prompt action in the future. I want retribution to be paid to those who deserve it. I want EF to be VERY mindful from here on out.

But I want to be able to keep reviewing and participating in what has been a great community. I want to trust them again. I want to give them a second chance. Unfortunately, it seems this has happened when some new faces took up positions within the company and they have to deal with errors which may not be theirs. I can understand that so I will give this group a chance to fix errors of the last.
11/20/2008
Contributor: Snappy Snappy
I'd really like to see Eden Fantasys take responsibility for the breach of security and deal with its ramifications effectively.
11/20/2008
Contributor: Victoria Victoria
Final follow up: This comes from the top. First, to reassure you, I am again stressing that no financial data was on that sheet. What was on the sheet were screen names, email addresses, some mailing addresses and some names. Not every field was filled in for every person. There were about 60 names total on the list. This document was created by employees who are no longer with the company. We have now determined that the document was only public for about 10 minutes. EVERY ONE ON THE LIST HAS BEEN CONTACTED.

We are closing the threads pertaining to this matter as it is now has been contained and fully resolved. We’ve maintained integrity in not deleting or editing any of the critical posts that our forums host. We went completely public with this and are being accountable. All of you have a voice in this community and your opinions are valuable to us. We have considered all of your feedback. We are concerned by the amount of fighting between members on the forum and feel that this situation has become a springboard for ill will amongst you. Each of you has the right to make your own decisions regarding your reaction and those decisions should be treated respectfully by all. I hope you understand that we are doing what feel is best for the community.
11/21/2008