#AskEden:
For those of you who are new to the community and the forums, you might not know where, who, or how to ask all of your questions. This document is designed to give you a general ideal about who to contact with questions, and how to post questions in the forum.
The staff members to contact for various topics are all listed below. If you’re still not sure who to contact, you should post your question on the Community Forum.
When asking questions on the forum, please be sure to start your question thread with the hashtag #AskEden -. This will make it way easier for us to find your question and help you out.
***
Community Information:
Forum Moderator: Moderator@EdenFantasys .com
- Expectations of Conduct
- Abuse or Inappropriate Behavior
EdenPoints: Almon@EdenFantasys.com
- Activation Issues
Review Program: Almon@EdenFantasys.com
- Plagiarism
- Defective Review Assignments
- Declined Assignment Requests
Proofreading Program: Sammi@EdenFantasys.com
- Program Enrollment
- Questions
- Abuse / Poor Editing
Mentor Program: Almon@EdenFantasys.com
- Requesting Student Assignments
- Program Enrollment
- Reviews not published when class completes
Video Reviews: CarrieAnn@EdenFantasys .com
- Assignment Requests
Eden Tube / Videos: Almon@EdenFantasys.com
- Getting intro video
- Questions about tagging, titles, and descriptions
- Any other related issue
Affiliate Program: Almon@EdenFantasys.com
- Setting up an Affiliate Account
- Problems / Questions
Clubs & Community Events: Stormy@EdenFantasys.co m
- Workshop Pitch
- Club Payments & Prizes
- Club Proposals
EdenCafé: CarrieAnn@EdenFantasys .com
- Contest Questions or issues
SexIs: Rayne@EdenFantasys.com
- Story or Article Submission
***
Customer Information:
Customer Service: Submit Support Ticket
- Purchases / Orders
- Shipping
- Broken or Defective Purchases
- Returns / Exchanges
Here are some customer/purchase related links that you might also find useful:
- Order Status
- Shipping Policy
- Privacy Policy
- Our Commitment
- Returns
- General FAQs
- Terms of Conditions.
If you are unable to submit a Support Ticket, you can call
Customer Service: 1-888-506-5516
(Mon-Fri 9am-5pm EST)
For those of you who are new to the community and the forums, you might not know where, who, or how to ask all of your questions. This document is designed to give you a general ideal about who to contact with questions, and how to post questions in the forum.
The staff members to contact for various topics are all listed below. If you’re still not sure who to contact, you should post your question on the Community Forum.
When asking questions on the forum, please be sure to start your question thread with the hashtag #AskEden -. This will make it way easier for us to find your question and help you out.
***
Community Information:
Forum Moderator: Moderator@EdenFantasys .com
- Expectations of Conduct
- Abuse or Inappropriate Behavior
EdenPoints: Almon@EdenFantasys.com
- Activation Issues
Review Program: Almon@EdenFantasys.com
- Plagiarism
- Defective Review Assignments
- Declined Assignment Requests
Proofreading Program: Sammi@EdenFantasys.com
- Program Enrollment
- Questions
- Abuse / Poor Editing
Mentor Program: Almon@EdenFantasys.com
- Requesting Student Assignments
- Program Enrollment
- Reviews not published when class completes
Video Reviews: CarrieAnn@EdenFantasys .com
- Assignment Requests
Eden Tube / Videos: Almon@EdenFantasys.com
- Getting intro video
- Questions about tagging, titles, and descriptions
- Any other related issue
Affiliate Program: Almon@EdenFantasys.com
- Setting up an Affiliate Account
- Problems / Questions
Clubs & Community Events: Stormy@EdenFantasys.co m
- Workshop Pitch
- Club Payments & Prizes
- Club Proposals
EdenCafé: CarrieAnn@EdenFantasys .com
- Contest Questions or issues
SexIs: Rayne@EdenFantasys.com
- Story or Article Submission
***
Customer Information:
Customer Service: Submit Support Ticket
- Purchases / Orders
- Shipping
- Broken or Defective Purchases
- Returns / Exchanges
Here are some customer/purchase related links that you might also find useful:
- Order Status
- Shipping Policy
- Privacy Policy
- Our Commitment
- Returns
- General FAQs
- Terms of Conditions.
If you are unable to submit a Support Ticket, you can call
Customer Service: 1-888-506-5516
(Mon-Fri 9am-5pm EST)