Quote:
Originally posted by
Jaimes
We really take the "no mailings" policy very seriously. We feel that doing right by our customers in that regards is one of the best retention policies we have. And, it comes not from strategy, but from the company's genuine
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We really take the "no mailings" policy very seriously. We feel that doing right by our customers in that regards is one of the best retention policies we have. And, it comes not from strategy, but from the company's genuine consideration of our customer's feelings and privacy.
We do have a catalog available for mailing now, but we only send it by request, and in a plain envelope. But even our catalog is classy. No realistic toys pictured! Feel free to call customer service or submit a ticket if you'd like to receive one!
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And we as customers GREATLY appreciate the "no mailings" policy.
We have NEVER received junk mail from Eden. My wife and I have placed many orders with Eden. Every one has arrived in a discreet package, usually in just 2-3 days... not bad for free shipping.
Fast, free shipping and NO junk mail.
We are very pleased! Keep up the great work.