Not so far
Ever returned anything?
05/10/2012
Clothing that didn't fit properly.
05/10/2012
No, not yet. I've only had one item arrive defective and they just replaced it without any problems.
05/10/2012
My husband ordered something for me and there was a site malfunction and he ended up ordering it twice. Customer service was great and we had no trouble returning it.
05/11/2012
I've been lucky that I haven't had to yet but I'm glad to see that they make it easy to do in case I ever have too.
05/16/2012
I have to currently return something, I ordered the wrong size by mistake. I hope it's a simple process.
05/16/2012
EF Returns are EASY as pie I have had 4 defective toys that I have had to return now I am having to return some lingerie that is WAY too big up top. Very simple easy process
06/01/2012
nope
06/14/2012
no returns yet, im sure all will go smoothly if i ever have to utilize RMA
06/19/2012
I wouldn't return stuff... But mainly because it would cost me more to return something than to buy a new one.
06/19/2012
No..I haven't had to yet! (Let's keep it that way, lol)
06/19/2012
i had on item not fit. but i gave it to my brother to give to his gf
06/19/2012
I returned a corset.
06/19/2012
Quote:
One item, though I received 2 more duds that Eden did not stand behind.
Originally posted by
bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
06/23/2012
I haven't needed to yet, but I've only heard good things about the customer service.
06/24/2012
I almost returned a finger vibe, but it was free and I just didn't want to bother with it. Those little purple bunnies have so many problems!
07/08/2012
I have had to return a few defective items and one piece of lingerie that I need to get back in the mail on Monday. Returns are super easy
07/08/2012
Yes and no. My first purchase that I just got a few days go.. the lube was expired and the free toy was broken. They said to just toss it and sent me a giftcard code & are sending me another free toy
07/10/2012
Nope, never. I've been lucky enough to order my lingerie in the correct size.
07/10/2012
I've returned an Uma and a Jopen Vanity vr9 and the Closer2You Opus.
I live in Chin, and Eden gave me gift cards to cover the cost of shipping.
I live in Chin, and Eden gave me gift cards to cover the cost of shipping.
07/10/2012
Never have had to return something, but I did get a replacement for a toy that I got for an assignment because one of the battery conduction pads kept slipping out. Every thing was quick and easy.
07/10/2012
Nope.
07/10/2012
I hadn't returned anything until the last month, then I've had a couple of returns. It seems to happen that way, I was shipped a wrong flavor/scent for a lotion, and now we've had a corset that was way too small. They're great about returns, just send it back and I'll order the next size up in the corset.
07/11/2012
Quote:
Sure; and it's no big deal; just call customer service! It is a valuable part of ANY well run business to offer their customers. It is the 'goodwill' that builds customer loyality! Take advantage of it without guilt!
Originally posted by
bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
07/11/2012
Not as of yet.
07/11/2012
Yes, and the return process is fairly simple. Even though I measure myself and try to take hints from reviews, sometimes the sizing just doesn't work for me. One dress I couldn't even squeeze into even though it claimed to be OS and I hadn't had trouble with any other OS pieces. A few defective products have gone back too.
Customer support has been nothing but awesome for me. I was even able to set up a return that was past the policy date on my way back to the States from Italy, though I know this one case was an exception.
Customer support has been nothing but awesome for me. I was even able to set up a return that was past the policy date on my way back to the States from Italy, though I know this one case was an exception.
08/22/2012
Yes. The return process is fantastic. I've returned some lingerie items -- I order a LOT of lingerie, and it doesn't always fit right. I actually have a beautiful corset that needs to be returned because it just doesn't fit me properly... and a dress, that I mistakenly ordered the wrong size in (though I'm thinking about just listing both pieces in the classifieds instead).
08/25/2012
I had to do 2 returns. The item was defective and so was the replacement. The customer service was fantastic, though.
08/25/2012
Quote:
NO, but i bought a wall banger from another site (big mistake) and really wanted to return it and threw away the paperwork by accident. By the way..The wall banger is a waste of money!!
Originally posted by
bayosgirl
Have you ever had to return anything to Eden? I have only once; it was a lingerie piece that was way too small.
08/25/2012
Nothing so far
08/25/2012