The New Intimacy

Was our Personal Information leaked?

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Contributor: Beautiful Dreamer Beautiful Dreamer
I was quite shocked this morning when I got online and saw that multiple bloggers were talking about how our personal information (Real Names, Addresses) had somehow ended up on a spreadsheet online that could be viewed by anyone.

I logged on here expecting to see an explanation of some sort. There's nothing.

So I'm here asking this question. Was my privacy violated? It's a simple question and especially the nature of these products, I just want to know what happened.

I'm supposed to start interviewing for a position that would surely frown upon these sort of activities in the next month and really would like to know what information was released, how long it was up, etc. etc.

Thank you,
Beautiful Dreamer
11/20/2008
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Contributor: Beautiful Dreamer Beautiful Dreamer
This was only supposed to post once, :/
11/20/2008
Contributor: Beautiful Dreamer Beautiful Dreamer
Quote:
Originally posted by Beautiful Dreamer
This was only supposed to post once, :/
Thanks to whoever corrected this already.
11/20/2008
Contributor: Betty Rocket Betty Rocket
I am a little curious as well, since my info was on that spreadsheet.

Someone please give us a heads up........
11/20/2008
Contributor: Nashville Nashville
This is news to me! I wish we had gotten a mass mailer letting us know about the privacy leak and plans to correct if this is true. Has it been restored? Please guys, let us know.
11/20/2008
Contributor: Victoria Victoria
We have been meeting about this all morning - expect a post from our PR person momentarily.
11/20/2008
Contributor: Delete My Account Delete My Account
Dear Community,

It was brought to our attention last evening that an unintentional privacy breach at EdenFantasys.com occurred. A document was accidentally made public through Google Docs. Eden Fantasys takes full responsibility for this action and stresses that this document is no longer public.

This document did not contain any purchase history, credit card information or passwords and only contained information on 60 individuals (primarily email addresses and blog urls).
In our effort to keep complete records and accounts, the document was inadvertently made public. This left a URL of the document in a blogger’s referral log file. It was at this time we became aware of the issue and deleted all personal information that had been unintentionally made public. The document has since been removed from Google Docs completely and as a further precaution, Google Docs will no longer be used by Eden Fantasys.

Eden Fantasys places the utmost value on the privacy of its members, contributors, reviewers and customers. We would never intentionally or knowingly distribute any private information through public domain, be it via the web or any other channels.
On a personal note, I take full responsibility for this action, despite its accidental nature. I would like to personally reach out to each and every member who feels violated and offer my sincerest apologies. As some of you may know, I am new to Eden Fantasys and I am highly devoted to building and maintaining our community’s safe environment. I would never intentionally harm or inflict damage on any of its members in any way. I know that the goal of our shared community is bigger than an isolated incident and I hope to work with all of you in the future. If any member wishes to be removed from the site and mailing list, please contact us and we will comply with your wishes immediately.

We would also like to extend our gratitude toward all our members, for all your hard work, dedication, and trust. We will strive to regain the trust of those who wish to continue working with us and rededicate ourselves to making Eden Fantasys a safe, welcoming community that listens to the needs of its members.
This has been a humbling experience for me and once again we apologize with our deepest regrets.

Sincerely

Drew G.
Marketing/PR
11/20/2008
Contributor: Beautiful Dreamer Beautiful Dreamer
Quote:
Originally posted by Delete My Account
Dear Community,

It was brought to our attention last evening that an unintentional privacy breach at EdenFantasys.com occurred. A document was accidentally made public through Google Docs. Eden Fantasys takes full responsibility for this ... more
Thank you for the prompt response. I'm sure this will raise a lot of questions and I do have some more.

Primarily emails & blogs? Were ANY home addresses accidentally released?

Can we be told if we were one of the 60 people? Both my partner and I are very concerned not only about our future employers (we work in medicine), but as well as our physical safety.
11/20/2008
Contributor: Beautiful Dreamer Beautiful Dreamer
Quote:
Originally posted by Beautiful Dreamer
Thank you for the prompt response. I'm sure this will raise a lot of questions and I do have some more.

Primarily emails & blogs? Were ANY home addresses accidentally released?

Can we be told if we were one of the 60 people? ... more
Also, were ANY of our real names released?
11/20/2008
Contributor: Delete My Account Delete My Account
Quote:
Originally posted by Beautiful Dreamer
Thank you for the prompt response. I'm sure this will raise a lot of questions and I do have some more.

Primarily emails & blogs? Were ANY home addresses accidentally released?

Can we be told if we were one of the 60 people? ... more
Beautiful Dreamer,

Your information did not appear on the document. I welcome your concern and questions and as always you can reach me at drewg@webmerchantsinc. com

Sincerely
Drew G
11/20/2008
Contributor: Betty Rocket Betty Rocket
Will you be contacting those persons whose information had been released? And telling them exactly was released?

No blogger stays anonymous forever, too many loopholes in the interwebz
11/20/2008
Contributor: Beautiful Dreamer Beautiful Dreamer
Quote:
Originally posted by Betty Rocket
Will you be contacting those persons whose information had been released? And telling them exactly was released?

No blogger stays anonymous forever, too many loopholes in the interwebz
I can try!!
11/20/2008
Contributor: Delete My Account Delete My Account
Please, any blogger or individual with concern email me directly at drewg@webmerchantsinc. com to discuss this isolated incident. I welcome any and all concerns and questions. Thanks Betty.
11/20/2008
Contributor: Oggins Oggins
This is disheartening! I agree with Betty. Please contact the 60 that had information leaked so they know exactly what was released. That would only be fair to those whose privacy has been violated.
11/20/2008
Contributor: Victoria Victoria
link

There have been a handful of posts today on blogs about this situation - and I know it will surprise some of you who know that there is tension between AAG and EF (which for the record happened waaaaay before I got here, so I do not fully know the details, thanks) - but I found AAG's post today to be most illumniating and balanced. I personally appreciate that she took the time to write in such detail and cared to give clarity to the situation. Even more admirable is her willingness to attach herself to it. I know for some of you, her opinion holds a lot of sway and I give her credit for being so diplomatic. Thank you.

link
11/20/2008
Contributor: Betty Rocket Betty Rocket
Quote:
Originally posted by Victoria
link

There have been a handful of posts today on blogs about this situation - and I know it will surprise some of you who know that there is tension between AAG and EF (which for the record happened waaaaay before I got here, so I do not fully ... more
It would benefit all involved if everyone remained diplomatic at this point......
11/20/2008
Contributor: Victoria Victoria
Quote:
Originally posted by Betty Rocket
It would benefit all involved if everyone remained diplomatic at this point......
I concur! Thank you so much!
11/20/2008
Contributor: Dame Demi Dame Demi
Quote:
Originally posted by Delete My Account
Please, any blogger or individual with concern email me directly at drewg@webmerchantsinc. com to discuss this isolated incident. I welcome any and all concerns and questions. Thanks Betty.
That email address is not working for me....?
11/20/2008
Contributor: Dame Demi Dame Demi
Quote:
Originally posted by Dame Demi
That email address is not working for me....?
Never mind, I figured it out. I'm an idiot, sorry.
11/20/2008
Contributor: Victoria Victoria
Quote:
Originally posted by Dame Demi
Never mind, I figured it out. I'm an idiot, sorry.
I don't think you're an idiot
11/20/2008
Contributor: Bad Influence Girl Bad Influence Girl
Quote:
Originally posted by Delete My Account
Please, any blogger or individual with concern email me directly at drewg@webmerchantsinc. com to discuss this isolated incident. I welcome any and all concerns and questions. Thanks Betty.
this is not acceptable.

if you outed my LAST NAME AND ADDRESS in connection to reviewing sex toys and blogs of a sexual nature it is YOUR responsibility to tell ME that and not mine to email you and ask. especially considering that this kind of blogger seems FAR more likely to be stalked or followed or harassed.

at the very least anyone on that spreadsheet should get an apology and a hell of a credit and anyone NOT on it should be informed they are NOT on it.

this has repercussions far beyond "no blogger stays anonymous forever" and i for one find that as usual you are being cavalier with MY rights and MY privacy.

i had stopped reviewing and linking to you but left it at that as i was not connected to aag or her mess with you; i simply found that the loopholes required to get toys and review for you were no longer worth the hassle.

now? i would like ANY pertinent information about me removed from ANY database you have.

and no, i won't email you, it's your job to contact ME.
11/20/2008
Contributor: Victoria Victoria
I'm working late tonight, largely in part to this situation, and want to clear a few things up - as our new PR person has left for the night...
We immediately met and discussed this situation this morning. We then responded in many ways - primarily with an open letter apologizing profusely and assigning specific blame (so no one is hiding - our PR person already accepted blame)- but further more we responded to every email and message. I responded to most myself and I also commented throughout the day on the Forums. We had another staff meeting mid-afternoon. We've spent the remainder of the day continuing to email our members. Now, let me reassure you: *** IF YOU HAVE NOT RECEIVED AN EMAIL FROM EDENFANTASYS BY NOON TOMORROW THEN YOU WERE NOT ON THE LIST *** therefore, none of your info was in any way compromised. Please stop making such broad assumptions. We have apologized, disciplinary action was taken and it has been a damn serious and rough day around here. No one in this office is taking it lightly or being disingenuous. And frankly, for this being only my fourth day with the company, I've done a lot of public apologizing for something I personally had nothing at all to do with...I think it's worth it, though, because I do truly want to convey my concern to all of you and I hope for this matter to be closed so that we can get past it. Until it's put to rest, the community keeps suffering. I hope you see it that way too.
11/20/2008
Contributor: ~Storm ~Storm
I'm not going to freak out but I have to go with Bad Influence Girl on this one. I want to be contacted to find out if I am one of the 60. I see that you plan to do this, which is good. I too, am in a high profile position with an ultra conservative company and while I realize there are risks to anything on the internet, we just need to keep them to a minimum as much as is humanly possible.

So we're to assume if we don't hear from you that we were not on the list, right? Ok, and if we were on the list? Who got a hold of it? Anyone who could read google docs could see this information? Where was this information and how LONG was it public? Hours? Days?
11/20/2008
Contributor: Victoria Victoria
Final follow up: This comes from the top. First, to reassure you, I am again stressing that no financial data was on that sheet. What was on the sheet were screen names, email addresses, some mailing addresses and some names. Not every field was filled in for every person. There were about 60 names total on the list. This document was created by employees who are no longer with the company. We have now determined that the document was only public for about 10 minutes. EVERY ONE ON THE LIST HAS BEEN CONTACTED.

We are closing the threads pertaining to this matter as it is now has been contained and fully resolved. We’ve maintained integrity in not deleting or editing any of the critical posts that our forums host. We went completely public with this and are being accountable. All of you have a voice in this community and your opinions are valuable to us. We have considered all of your feedback. We are concerned by the amount of fighting between members on the forum and feel that this situation has become a springboard for ill will amongst you. Each of you has the right to make your own decisions regarding your reaction and those decisions should be treated respectfully by all. I hope you understand that we are doing what feel is best for the community.
11/21/2008