Three days ago I noticed, when I logged into EF, a message at the top of my screen saying "The email address you have provided is not deliverable; our mail server received a permanent error when trying to deliver email to this address. Please check or change your email address. We will no longer deliver email to you until the address is changed and verified again."
The email address I use for EF is working perfectly. It's not a web-based address; it's from my ISP. But in any case, I changed it to another email address I have (also from my ISP.) Both addresses are working perfectly in regards to email from everyone else; it's only EF that I'm having the problem with.
I submitted a support ticked on Monday but I haven't heard a peep. And I haven't received any email whatsoever from EF since the 6th of July (I usually get a few messages a day, product alerts and such.)
What can I do to get this resolved?
The email address I use for EF is working perfectly. It's not a web-based address; it's from my ISP. But in any case, I changed it to another email address I have (also from my ISP.) Both addresses are working perfectly in regards to email from everyone else; it's only EF that I'm having the problem with.
I submitted a support ticked on Monday but I haven't heard a peep. And I haven't received any email whatsoever from EF since the 6th of July (I usually get a few messages a day, product alerts and such.)
What can I do to get this resolved?