Do your alerts usually work?

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FriskyInFlorida

I had an alert set on both the We-Vibe Tango and Salsa for when it was back in stock (any color). However, I randomly decided to check yesterday & the white Salsa was in stock! Checked my email, my spam folder...no messages at all. Has anyone else had this happen, or is there something I need to change on my account settings?

07/12/2012

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Gone (LD29)

I've had this happen too. Sometimes my alerts work, sometimes they don't. I need to check the spam settings on my e-mail... I have a feeling that may be to blame.

07/12/2012

Vanille

My Alert for the Fairy Mini didn't work either, but a random check showed me it was in-stock (AND on sale!). I'm guessing my spam gremlin ate it, regardless I FINALLY got my hands on it.

07/12/2012

FriskyInFlorida

Quote:

Originally posted by Vanille

My Alert for the Fairy Mini didn't work either, but a random check showed me it was in-stock (AND on sale!). I'm guessing my spam gremlin ate it, regardless I FINALLY got my hands on it.

Ahh, I know how you feel! I was frantically adding everything to my cart when I saw it was in stock, in fear that it was about to go out of stock any second. It has stayed in stock longer than I thought it would...wonder if that's because a lot of people have alerts set up & don't bother checking it if they don't get a notification.

07/12/2012

Petite Valentine

Normally alerts work, but the last week or so they've been spotty. It's a known issue and the programmers are working on it.

07/12/2012

AskEden

Thanks for the answer Petite!

Yes, this is a known issue we're working on. We should have it fixed in the near future.

Sorry for the inconvenience,
#AskEden