The New Intimacy

How long should shipping take on US based orders??

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Contributor: TeaFrog TeaFrog
Call me paranoid but I've been looking through the threads on here about shipping and I'm rather confused! My order was shipped from Georgia, but everyone else is saying theirs came from New Jersey? It was shipped out on the 2/11 and Ididn't get any updates til 2/15 saying that it's on its way to a USPS facility. Does anyone know how long it usually takes to arrive? I mostly just want to make sure it gets to me safely because it's quite a bit of glass. I did see in other threads that the tracking can be unreliable so I'm wondering how long it generally takes to arrive.
TYIA <3
02/17/2022
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Contributor: Elliexo Elliexo
I placed a order yesterday 2/16 around noon and got a update that it was shipped this afternoon 2/17. When clicking on the tracking link in the email it stated the same thing. It was on the way to the shipping facility in GA. I did standard shipping 7-10 days. I'm in NY, not far from GA, so, hopefully it will come sooner. It's my first sex toy ever and I am excited. I have never actually had a really oragasm before.
02/17/2022
Contributor: sevennn sevennn
It depends! I live in TN and I ordered on the 29th, received my order on the 8th. I've never had an issue with Eden's shipping. Just keep checking the tracking!
02/18/2022
Contributor: TeaFrog TeaFrog
Quote:
Originally posted by Elliexo
I placed a order yesterday 2/16 around noon and got a update that it was shipped this afternoon 2/17. When clicking on the tracking link in the email it stated the same thing. It was on the way to the shipping facility in GA. I did standard shipping ... more
I live in NY too i hope our toys arrive on time! Mines a surprise for my partner and I! High hopes it shows today for me and shows on your delivery day for you.
02/18/2022
Contributor: TeaFrog TeaFrog
Quote:
Originally posted by sevennn
It depends! I live in TN and I ordered on the 29th, received my order on the 8th. I've never had an issue with Eden's shipping. Just keep checking the tracking!
I'm being mindful of shipping delays and stuff. Suppose I'm just anxious, the site says the 18th, the ship tracker says possibly the 22nd but that it dropped with USPS like two days ago and no update from USPS at all, like they didn't receive it. :')
02/18/2022
Contributor: Leil@ Leil@
(EdenFantasys)
Quote:
Originally posted by TeaFrog
Call me paranoid but I've been looking through the threads on here about shipping and I'm rather confused! My order was shipped from Georgia, but everyone else is saying theirs came from New Jersey? It was shipped out on the 2/11 and ... more
Hello!

All the items are shipped from our warehouse in Georgia. In New Jersey, there is one of the carrier's facilities.

Expedited shipping service takes up to 6 business days in transit. Weekends and US federal holidays are not considered business days. Please, don't worry, you will receive the package soon.

As for the packaging, there is also nothing to worry about. Our guys do wrap them safely.

If any further questions regarding your order appear, you can always contact our Customer support team.
02/18/2022
Contributor: Leil@ Leil@
(EdenFantasys)
Quote:
Originally posted by Elliexo
I placed a order yesterday 2/16 around noon and got a update that it was shipped this afternoon 2/17. When clicking on the tracking link in the email it stated the same thing. It was on the way to the shipping facility in GA. I did standard shipping ... more
Please note, the standard shipping takes 7-10 business days. Weekends are not counted.
02/18/2022
Contributor: TeaFrog TeaFrog
Quote:
Originally posted by Leil@
Hello!

All the items are shipped from our warehouse in Georgia. In New Jersey, there is one of the carrier's facilities.

Expedited shipping service takes up to 6 business days in transit. Weekends and US federal holidays are not ... more
Thank you for the response! I appreciate the reassurance.
02/18/2022
Contributor: treasure seeker treasure seeker
Quote:
Originally posted by TeaFrog
Call me paranoid but I've been looking through the threads on here about shipping and I'm rather confused! My order was shipped from Georgia, but everyone else is saying theirs came from New Jersey? It was shipped out on the 2/11 and ... more
I ordered on 1/27/22 and received my package by usps on 2/2/22. Then I ordered again on 2/2/22 and it was delivered by ups on 2/8/22. One of my packages was delayed due to a snowstorm. Both were delivered in 6 days. They came from Georgia, I'm in Wisconsin. There is a lot of employee shortages right now so that might be contributing to the shipping delay. Hope you get your package soon!!
02/18/2022
Contributor: Pearl. Pearl.
I put in an order on 7/22/24… I cannot find the order number because I did not receive an email confirmation, has that happened to anyone else? I’m hoping it takes a week or two.
Jul 26, 8:54 pm
Contributor: Leil@ Leil@
(EdenFantasys)
Quote:
Originally posted by Pearl.
I put in an order on 7/22/24… I cannot find the order number because I did not receive an email confirmation, has that happened to anyone else? I’m hoping it takes a week or two.
Hello! Admin is here

Please check your email. Our support team has reached out to you, regarding this issue.

If you can't find the email, please check SPAM, or contact us via phone 1 770 604 - 1352 or this email customerservice@edenfa ntasys.com
Aug 1, 5:42 am