The New Intimacy

Customs and Excise in the UK

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Contributor: Kattalakis Kattalakis
So how much am I looking to pay for my "free" products?
How much for more expensive things?
02/25/2012
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Contributor: Incendiaire Incendiaire
I got charged £3.25 in Import VAT for my order, which wasn't too bad, but then Parcel Force automatically slap on their own £8 administration fee any time customs levy a charge, which frankly is disgusting. Now I've ended up paying £11.25 to get something that was supposed to be free, which is a little disappointing.

I asked other people in the UK before I ordered, and they said they've never been charged anything when receiving stuff from here, so it seems like a bit of a gamble.
03/15/2012
Contributor: Thomas90 Thomas90
I've just been charged a total of £26.07 for my eden fantasys parcel. It's really annoying to have to pay so much. I'd have been happy paying £5/£10 in importing fee's, but over £25? This is ridiculous!

This will probably effect whether i purchase again from EF or not, because it'll probably be cheaper paying more for it here in the UK but not having to pay that £26.07
06/28/2012
Contributor: curiousnwilling curiousnwilling
I was going to send a gift to my friend who lives in the UK, but this is really making me rethink things. Thanks for sharing guys
07/19/2012
Contributor: AliMc AliMc
I've just been charged £18.44 (£8 of that is just a clearance fee). I have ordered something once before from EF and didn't have any issues with customs but this time my order was larger. I have another 2 orders on the way though, I hope I don't get more charges!
08/07/2012
Contributor: Incendiaire Incendiaire
Quote:
Originally posted by AliMc
I've just been charged £18.44 (£8 of that is just a clearance fee). I have ordered something once before from EF and didn't have any issues with customs but this time my order was larger. I have another 2 orders on the way though, I ... more
The clearance fee is just insulting. Parcel Force are basically holding your property to ransom while they extort this money from you. The tax is one thing, but I don't know how they justify £8 just to send out a simple letter telling you about it.

I've noticed that Eden now has a UPS option for international orders. I wonder what their policy is for dealing with customs charging.
08/07/2012