The New Intimacy

#AskEden - None of my toys worked

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Contributor: curiousnwilling curiousnwilling
Today I got really excited when I came home from work to discover that my package from EF had finally arrived. I had bough 2 vibrators and gotten a free t-shirt as a gift. However, when I tried my toys out, NEITHER worked.

The classic G-Spot Mini claimed to have 7 functions but I could only get it to do one no matter how I tried clicking it. I couldn't even get it to turn off.

The Clitornal Hummer wouldn't even turn on!

Now I understand that shipping can be rough, and things get damaged or were just made defective in the factory.

But 2 out of 2 in an order were broken. Literally, my entire order was broken! That is just super rotten luck if you ask me.
08/09/2012
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Contributor: SMichelle SMichelle
Quote:
Originally posted by curiousnwilling
Today I got really excited when I came home from work to discover that my package from EF had finally arrived. I had bough 2 vibrators and gotten a free t-shirt as a gift. However, when I tried my toys out, NEITHER worked.

The classic G-Spot ... more
Are you using new batteries?
08/09/2012
Contributor: Undecided Undecided
Sorry to hear this contact customer support an I am sure they will get new ones out to you and have you return the defective ones.
08/09/2012
Contributor: AskEden AskEden
Quote:
Originally posted by Undecided
Sorry to hear this contact customer support an I am sure they will get new ones out to you and have you return the defective ones.
That's exactly the best thing they can do, after testing the batteries.

Yes, please submit a Customer Service ticket and we'll work to resolve this issue.

#AskEden
08/09/2012