I was assigned this toy and was told that it would be shipping friday, june 3rd. It has not updated as to whether it has been shipped or not, and my estimated shipment date is Jan 1st. Can i get some clarification please?
Assignment
06/05/2011
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It will likely be shipped Monday. EF isn't open on the weekends, so nothing ships out. January 1 is the default estimated ship date.
06/06/2011
If your estimated ship date is Jan 1st, submit a support ticket. That's pretty much an all year thing (unless the order is placed at the end of December).
06/06/2011
Quote:
how do I submit a ticket?
Originally posted by
El-Jaro
If your estimated ship date is Jan 1st, submit a support ticket. That's pretty much an all year thing (unless the order is placed at the end of December).
06/06/2011
Quote:
If you go to Account and scroll down a little bit, it'll be in the side bar on the left. "Support tickets" and then from there you can see any others that might have been created and also create a new one.
Originally posted by
Dirminxia
how do I submit a ticket?
06/07/2011
Is it normal for it to show January 1st? I just had a look and noticed mine says the same. I'm not complaining of course.
06/07/2011
I just got the toy, I believe that the site just isn't updating the date.
06/07/2011
Hey there,
Just wanted to let you know that this is a known issue and the fix is on the way - currently in testing.
Just wanted to let you know that this is a known issue and the fix is on the way - currently in testing.
06/08/2011
Total posts: 8
Unique posters: 6